Provide franchisees with an easy online portal to order products and supplies to keep their stores stocked.
Manage large orders with unique pricing and catalog lists by buyer type.
Make it easy for your dealers to place orders and re-orders, or get quotes for new items.
Sales have increased with existing customers being able to see all we have to offer. Zoey decreased the time we’re on the phone taking orders, registering new prospects and converting leads to customers. Zoey’s integration with NetSuite was an excellent choice for us.
Beth Gunderson
Director of Food Service
Door County Coffee & Tea Co.
We love working with Zoey! First of all, just being able to pick up the phone and call somebody when we have a question has been amazing. I’ve worked with other ecommerce platforms before, and you don’t get that.
Penelope Finnie
CEO
Egal Pads Inc.
We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal.
Joan Van Veen
VP of Marketing
Professional Medical Fulfillment
It came down to the functionality of our new site, how beautiful it was, and that’s why we ran with Zoey. And your support was so next to none. When I tell you, I wish every system had an eighth of what you have.
Frank T. Ricci Jr
President
Chewbarka
There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team.
Erik Lorenz
Chief Information Officer
ManaMed
We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there…We found Zoey in December; we signed on probably by the end of January. By the end of February, we had everything in there.
Becca Livingston
Business Intelligence Manager
Ninkasi Brewing Company
Centralizing orders in a single system can make accounting much easier. Having a solution that both buyers and salespeople use to enter orders can make it simpler to then migrate that data to accounting software. Plus, when direct links already exist, like QuickBooks Online for Zoey, you can take it a step further by having that automatically moved to your accounting software of choice to bring the data where it needs to live.
B2B and wholesale businesses often have thinner margins than their B2C counterparts, so efficiency at every level is critical. Accepting payment types like ACH, or allowing for invoicing outside the Ecommerce system for payments like checks, can ensure businesses avoid the higher fees associated with credit cards. Even business cards, which can have lower fees due to less fraud risk, can still be a multiple of the fees charged via ACH.
If buyers can place their own orders, and salespeople can avoid processing orders later by placing them in real time, Zoey can unlock time for recruiting more businesses and increasing the purchase frequency of existing customers.
One of the most time-consuming parts of the process when it comes to B2B Ecommerce can be collecting on open invoices. Automated billing capabilities that can automate Accounts Receivable tasks can take a lot of pressure off the finance team. Zoey allows for scheduling when payment reminders go out, based on what is best for your business, ensuring timely interactions with your buyers and facilitating collections of payments through credit cards and ACH, based on your preference.
Making the decision on whether to generate invoices and collect payments through accounting software or through an Ecommerce platform will generally depend on the business structure. Businesses completing orders through an Ecommerce platform may find it easier to handle payments at that level. It can provide more transparency to your buyers to see invoices generated there, and be able to quickly make payments, rather than be in a completely separate accounting system. However, some businesses have orders coming in from a variety of sources, and in those scenarios, it can make it easier for the business to centralize payment collection in the accounting software.
Technology can replace existing methods of capturing orders, and in some cases, facilitate orders taken in non-ideal ways through technology today. Instead of manually receiving orders by phone, email, pen and paper while in-person, you can use a B2B Ecommerce platform built for wholesale businesses to thrive online. You can connect Ecommerce to other systems like accounting, even if you’re just doing the basics in a solution like QuickBooks Online. If you have fulfillment partners or a warehouse, they can be linked in as well, allowing a seamless flow from order placement to fulfillment to invoice management/payment.
Having orders coming in from a variety of sources isn’t unusual, but having their endpoint be the same system is the desired result. In that way, all orders, regardless of where they are initiated, can be accounted for in a single source of truth. Zoey allows orders taken by salespeople and placed directly by buyers converge in the Zoey orders list. Buyers can view their company’s order history, regardless of who submitted them, ensuring a complete view of orders placed. Fulfillment teams will also be more efficient since all of the orders they need to process are located in one place.
Book a demo with our customer success team to help you find the best Ecommerce solution for your unique business. See how Zoey can help grow and expand your sales.