With the European GDPR law now in effect, merchants are now required to take steps to provide access and the ability to delete/anoymize customer data upon request, among other rules. To facilitate this need, Zoey has launched the GDPR management app, free to all merchants, and available immediately.
The app provides a number of data-related capabilities to offer merchants the ability to respond to requests around the GDPR law. These include:
Deleting Account - Right to be Forgotten
Customers will have a self-serve option in My Account to delete themselves, including accounts and newsletter subscriptions, and anonymize other data like orders
Staff Accounts will have the ability to delete customers from the admin
Email search capabilities will allow for a search of a specific email for deletion and/or anonymization
Data Export - Right to Access and Right to Portability
Ability to export data from a certain customer
Ability to email search and export data based email
Data export includes customer record as well as customer activity on the site (orders, invoices, quotes, etc.)
Data Retention Period
Merchants can set a data retention window
Automatic scripts will follow those windows and anonymize data that exceeds the window
Subscription Time Stamp
Per GDPR rules, the date and time of subscription will be recorded for newsletter subscriptions
To learn more about the app or install it on your store, click the button below to visit the GDPR Management app page:
It is important to note that Zoey cannot verify your compliance with GDPR and provides this app solely as a tool to assist you when dealing with GDPR compliance. We encourage our merchants to take the appropriate steps if they are working with or selling to European customers to ensure compliance with the new GDPR laws.
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Zoey is a powerful eCommerce solution for B2B and wholesale businesses. It also leverages B2C-type capabilities to empower merchants to let their customers self-serve common needs like reordering, order status and account maintenance. Zoey has many enterprise-grade B2B and wholesale capabilities built into its platform for easy establishment and growth of a B2B business.