One of the more highly requested features for Zoey is a way to offer a customized Net Terms solution per account, to ensure each buyer can be granted a terms offering specific to them, and based on agreements businesses set with each account.
Our new Net Terms solution brings some of those long-requested features directly into the Zoey solution, making management of net terms offerings for each account simple, and making it easy for accounts to know their owed balances.
In today's post we'll review:
How Net Terms can be set per customer/account
How customers/accounts can review their open invoices
Options given to store staff to review and manage terms
How to further automate Net Terms management beyond Zoey's default offerings
How existing Zoey customers can take advantage of Net Terms, and how new customers can sign up for Zoey and leverage this capability
Setting Net Terms Per Customer/Account
In the Zoey back-end, on a per customer/account basis, you can set the terms offered for that buyer. Once enabled for a buyer you can set time limits, credit limits, and put customized language in the store that helps an account remember what is specifically allowed.
When the account is making a purchase, they'll see the Net Terms option listed in checkout, with that descriptive reminder of their terms.
How Customers/Accounts Can Manage Terms
For customers/accounts with Net Terms enabled, a new module is enabled in the Dashboard when logged in, which showed open and past due orders, as well as orders that are already paid. This can help accounts keep up with what they owe you as a seller.
Zoey does not offer a way to pay invoices within the Zoey Dashboard. In the Automation section below we have recommendations on how to capture payments in a more automated fashion if needed.
Store Staff Net Terms Tools
For your team, terms can be reviewed in two locations:
Under the customers tab, where each customer with net terms can be viewed, making it easy to see which accounts have a past due balance or is up to date
Under the orders tab, where you can view similar information but at an order level, to see which orders are paid or still open, and which are past the due date.
From a collections perspective, the dashboards make it very clear which accounts are overdue for collection, which can simplify the tasks of a bookkeeper or accounting team member who needs to follow up with those buyers.
If a staff member enters from the customer view, in the Net Terms section you can see all of the orders placed by a customer, and which orders are still open or past due. Staff also have the ability to print a statement or orders, or view an order, from this screen, making it easier to download PDFs or other documents to send along to an account for payment collection.
Further Automation is Possible
Zoey's Net Terms solution does not offer a direct way to pay open invoices within Zoey. However, it is compatible with our Quickbooks Desktop and Quickbooks Online integrations, powered by Connex.
New orders can be moved into Quickbooks for easy invoicing of an order. When a payment is received, confirmation can be sent back to Zoey to reflect on the account's dashboard as paid.
Zoey also has a number of B2B-focused Net Terms providers in our app store, including Fundbox and Apruve, which can fully automate Net Terms offerings if you wish to not take on the risk of offering it yourself and dealing with payment collection.
Already a Customer? Here's How to Use It
If you're already a Zoey customer, Net Terms is already available to use. Please note you may need to upgrade your plan to take advantage of Net Terms as it's only available on certain plans. (When you go to the back-end of your store to configure it, it will prompt you to upgrade if required.)
Our team is ready to offer you a personalized walkthrough of our Net Terms features, as well as our complete suite of B2B/wholesale order capture and management tools, including eCommerce. Click the button below to request a demo with one of our team members:
Zoey is a powerful eCommerce solution for B2B and wholesale businesses. It also leverages B2C-type capabilities to empower merchants to let their customers self-serve common needs like reordering, order status and account maintenance. Zoey has many enterprise-grade B2B and wholesale capabilities built into its platform for easy establishment and growth of a B2B business.